Booking Cancellation Policy

Joanna Moran Wellness is committed to providing our clients with exceptional care and attention. In order to ensure a seamless guest experience for all of our clients wishing to secure appointments we ask you avoid cancelling without notice.

Please inform us at least 24 hours in advance of your scheduled appointment if you need to cancel so that we have sufficient time to offer this slot to another client on our waiting list.

Please note that if sufficient notice is not given, missed appointments will be charged as follows:

1.       Less than 24 hours notice will result in a 50% charge of the reserved service amount

2.       If you fail to show for your appointment, 100% of the reserved treatment service will be charged.